Software Support Executive

Job Title: Software Support Executive

Job ID: 0253

Work Location: Ahmedabad

Experience Required: 1 - 2 Years

Salary Offered: 2.4 - 3 LPA

We are hiring for the role of Software Support Executive!

Responsibilities of the Candidate:

Provide technical support to clients via phone, email, and chat.
Troubleshoot and resolve software issues.
Install and configure software.
Create and maintain documentation.
Stay up-to-date on the latest software and technologies.
Work with other teams to resolve complex issues.
Provide excellent customer service.

Requirements:

1-2 years of experience in a technical support role.
Strong understanding of software applications and operating systems.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.

Benefits:

Competitive salary and benefits package.
Opportunity to work with a leading technology company.
Career development opportunities.