Receptionist Job | 1 - 2 Years | Navi Mumbai, Maharashtra - Speshally NHS Pvt Ltd

Job Title: Receptionist – Front Desk & Telecalling Support

Job ID: RF338

Location: Navi Mumbai, Maharashtra (On-site)

Experience: 1–2 Years

Salary Range: ₹2.64 – ₹2.88 LPA

Job Type: Full-time

About the Role

We are hiring a Receptionist who will be the first point of contact for our organization, both in-person and over the phone. The role goes beyond front-desk duties and includes basic sales follow-ups, customer interaction, and database management. This position is ideal for someone who enjoys engaging with people, is confident on calls, and has a natural flair for communication and organization.

Key Responsibilities

• Welcome visitors and handle front desk duties, ensuring a professional and warm first impression
• Manage inbound and outbound calls, including customer outreach for product information and service awareness
• Clearly communicate product features, benefits, and pricing to potential customers over phone calls
• Update and maintain customer information in the system accurately
• Understand and respond to customer queries and concerns professionally
• Identify customer needs and offer suitable solutions or product recommendations
• Support the sales team by qualifying leads and helping meet follow-up targets
• Assist with appointment scheduling and basic administrative support when required

Candidate Requirements

• 1–2 years of experience in customer service, front desk, or telecalling roles
• Confident phone presence with the ability to convey value clearly and handle objections
• Good communication and interpersonal skills; fluency in English and Hindi is essential
• Proficiency in using basic office software (MS Office) and handling calls via phone systems
• Positive attitude, polite demeanor, and a willingness to learn and grow in a dynamic work environment

Preferred Traits

• Prior experience in handling customer databases or CRM systems
• Ability to stay calm under pressure and manage multiple tasks simultaneously
• Strong negotiation skills and comfort with occasional rejection
• Enthusiastic about building client relationships and supporting customer retention

Apply Now