Customer Service Representative

Job Title: Customer Service Representative

Company: Concept

Job Type: Work From Home | Full-Time

Number of Openings: 25

Salary: ₹3 LPA – ₹5 LPA

Working Days: 5 Days per Week

About the Opportunity
Job Nexus India is hiring for its client, Concept, for the role of Customer Service Representative. This role is suitable for candidates interested in customer support, communication, and language-related services, where strong communication and interpretation skills are essential.

Role Overview
As a Customer Service Representative, you will assist customers by providing support, handling queries, and ensuring clear communication between stakeholders. The role requires strong language skills, professionalism, and the ability to handle sensitive information responsibly.

Key Responsibilities

Provide customer support and assist users with queries or concerns
Interpret and communicate information clearly and accurately
Support translation or language-related tasks when required
Maintain professional communication with customers and internal teams
Ensure confidentiality when handling sensitive information
Document customer interactions and maintain records when required
Use Microsoft Office and related tools to manage reports and communication

Eligibility

Freshers are eligible to apply

Required Skills

Excellent communication skills (written and verbal)
Strong interpreting and cultural mediation abilities
Experience or interest in interpretation, translation, or language-related fields
Ability to maintain confidentiality and professionalism
Flexibility to work in different shifts
Proficiency in Microsoft Office, Windows, and related software

Perks & Benefits

Medical Insurance

About Job Nexus India
Job Nexus India is a staffing and recruitment firm that supports organizations by managing their hiring requirements. We partner with client companies to identify suitable candidates and facilitate a structured, transparent, and efficient recruitment process.

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