Technical Software Support Specialist

Job Title: Technical Software Support Specialist

Job ID: TSS-3253

Work Location: Ahmedabad

Experience Level: 1 - 2 Years

Salary Range: 2.4 - 3 LPA

Position Overview:

We are looking for a proactive Technical Software Support Specialist to join our dynamic team in Ahmedabad. This role offers the opportunity to work with cutting-edge technology while providing exceptional support to our clients.

Key Responsibilities:

• Deliver technical assistance to clients through phone, email, and live chat platforms.
• Diagnose, troubleshoot, and resolve software-related issues effectively.
• Install, configure, and maintain software applications.
• Develop and manage technical documentation for support processes.
• Stay updated with the latest advancements in software technologies.
• Collaborate with cross-functional teams to address complex technical challenges.
• Ensure superior customer service and client satisfaction.

Required Qualifications:

• 1-2 years of experience in a software or technical support environment.
• Strong knowledge of software applications and operating systems.
• Exceptional problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Ability to work both independently and collaboratively within a team.
• Proficiency in Microsoft Office Suite and related tools.

Benefits:

• Competitive compensation and benefits package.
• Opportunity to work with a leading technology-driven company.
• Professional growth and career development opportunities.

Apply Now